Thanks Jawbone!

December 30, 2011

I just wanted to do a quick thank you post to the people at Jawbone.  I mentioned while I was at the Resort in Utah that I had purchased an Up from Jawbone and was less then thrilled with it’s performance.  Well after the lackluster performance of the battery and the device in general the company offered a no questions asked refund for the device.  I just received my check from the refund program (just took a couple of weeks) and it is hard to believe!  I have not seen a company cover it’s customers in this sort of way without being forced in a long time.

Kudos to the people at Jawbone. I will keep track of the Up and I feel that any company that cares about it’s customer base will eventually get their product right.

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